Structuring work processes of an              
institution in several balanced work
units

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Establish closed links between each job      
category and its related various
positions 
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Define the strategic directions for the        
implementation of a specific public  
policy or a core business
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Define norms and policies in a more          
integrated manner

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Reduce steps of service delivery process      
to save time and others resources

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Assess and compare the productivity  and
the quality of services among similar
institutions working in the same field
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